Overview

All courses are to be booked either online or by yourself over the phone with a member of our sales team

Booking a course

All courses are to be paid in full no later than 2 weeks before your first lesson is due

During your course

All lessons are pre booked to work around your availability, the more flexible you are the quicker we can do your course. Any lessons cancelled with 48 hours notice will not be charged. However failing to provide sufficient notice within the required window will be charged at the instructor’s discretion.

If you appear to have COVID like symptoms please contact your instructor straight away to discuss what actions can be taken to ensure everyone is kept safe. We ask this as it may impact other students and their courses. All situations are subject to instructor’s discretion.

Refunds

Our refund policy lasts 14 days. If 14 days have passed since your purchase, we can not offer you a full refund.

To be eligible for a full refund no test are to have been booked within the 14 days. After the 14 days have passed a fee of £150 will be deducted from the refund total.

The deposit of £150 is non refundable. Unless we fail to fulfil your purchase.

Additional non – refundable items:

* Theory Tests
* Practical Tests
* Hours Taken

To complete your return, please email your request to admin@mdsintensives.co.uk

There are certain situations where only partial refunds are granted:

* Booked Lessons
* Cancelled Lessons

Once the refund email has been sent we will email you to notify you. We will also notify you of the amount due to be refunded.

If you are approved, then your refund will be processed, a credit will be applied to your chosen method of payment, payments can take up to 30 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take sometime before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.